Privacy Policy
Last Updated: 28.08.2026
1. Introduction
Albion Veil (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, submit an enquiry or apply for Membership.
By using our website, you agree to the terms of this Privacy Policy.
2. Who We Are
Albion Veil is a UK based Boutique Concierge & Lifestyle Management company.
If you have any questions regarding this Privacy Policy or how your information is handled, please contact:
Email: explore@albionveil.com
3. Information We Collect
Depending on how you interact with us, we may collect:
- Full name
- Email address
- Telephone number
- Location
- Occupation or business details
- Information provided within Membership Applications
- Information provided within Project Enquiries
- Website usage information through cookies and analytics
We only collect information that is relevant to providing our services.
4. How We Use Your Information
Your information may be used to:
- Respond to enquiries
- Review Membership Applications
- Arrange consultations
- Provide concierge and lifestyle management services
- Improve our website and user experience
- Meet our legal obligations
We will never sell your personal information.
5. Lawful Basis for Processing
Under UK GDPR, we process personal information because:
- You have given us your consent.
- It is necessary to fulfil a contract or take steps before entering into one.
- It is necessary for our legitimate business interests.
- We are required to comply with legal obligations.
6. Confidentiality
Confidentiality is fundamental to Albion Veil.
Any information you provide is treated with the highest level of discretion and is only accessed by those who require it to deliver our services.
Where third-party suppliers are involved in fulfilling a request, only the information necessary to complete that request will be shared.
7. Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration or loss.
While no online system can guarantee absolute security, we are committed to maintaining robust safeguards to protect your data.
8. Data Retention
We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, comply with legal obligations and resolve any disputes.
If your Membership Application is unsuccessful, we will securely delete your information unless you have requested otherwise or we are required to retain it by law.
9. Sharing Your Information
We may share your information with trusted service providers where necessary to deliver our services.
Examples include:
- Travel providers
- Hotels
- Chauffeur services
- Property professionals
- Event suppliers
- Security providers
Information is shared only where necessary and only for the purpose of delivering the requested service.
We do not sell or rent your personal information to third parties.
10. Your Rights
Under UK data protection law, you have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal information where applicable.
- Restrict or object to certain types of processing.
- Withdraw your consent where processing is based on consent.
- Lodge a complaint with the Information Commissioner’s Office (ICO).
To exercise any of these rights, please contact us using the details above.
11. Cookies
Our website uses cookies to improve your browsing experience and understand how visitors use our website.
Where required, we will ask for your consent before placing non-essential cookies on your device.
For more information, please see our Cookie Policy.
12. Third-Party Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those websites and encourage you to review their own privacy policies before providing any personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legislation or our business practices.
The latest version will always be available on our website.
14. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Albion Veil
Email: explore@albionveil.com
Website: www.albionveil.com